Overview

Rosewood Corporate Investments, LLC DBA The Rosewood Family of Companies is a conglomerate of Companies consisting of Helmwise, LLC, Rosewood Corporate Investments, LLC, ProVantage Corporate Solutions, LLC, ProVantage Analytics, LLC DBA Cruxos, In Demand Services, LLC, Penmarc Inspired Spaces, LLC, and Southern Concepts Design Build, LLC. Each Company is independently operated and is a legally separate entity.

Rosewood Family of Companies and its affiliated entities identified above, (“Rosewood” or “Company” or “We”) respect your privacy and are committed to protecting it through our compliance with this policy.

This policy describes the types of information we may collect from you or that you may provide when you visit the website https://rosewoodcompanies.com, and/or those of our affiliated entities, https://provantage-corp.com, https://cruxos.com, https://indemandservices.com, https://www.penmarcspaces.com, https://southernconceptsdb.com, https://helmwise.com (collectively and individually as “Website”) and our practices for collecting, using, maintaining, protecting, and disclosing that information.

This Privacy Policy does not apply to any website, mobile app, service, or product that does not display or link to this Privacy Policy or that contains its own privacy notice. Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Website. By accessing or using this Website, you agree to this privacy policy. Your continued use of this Website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

How We Collect Personal Information

We may collect personal information from you directly or indirectly. For example, when you fill out a contact form or sign up to receive our email communications, you provide personal information directly to us. Other times, personal information is collected automatically as you use our Website. In addition, we also may receive personal information from third parties with whom we work.

We Collect Personal Information When You Provide It

You may provide certain kinds of personal information directly by interacting with us online and offline (via social media or Web forms, by phone, email, in person – or even through regular old postal mail).
When you fill out a form on our Website, for example, you typically provide your name, email address, phone number, geographic location and reason for your inquiry.

We Collect Personal Information From Third-Party Sources

We may collect personal information about you from third parties, including from affiliates, partners, public databases or third parties from whom we have purchased data, including advertising companies that specialize in interest-based ads. We may combine this with information we already have about you.

This helps us update, expand, and analyze our records, identify new customers, and provide information tailored to products and services that may interest you. You may opt out of receiving interest-based advertising by clicking here or through the Network Advertising Initiative (“NAI”) on the NAI’s website. Opting out of interest-based advertising will not prevent ads from being served to you; the ads will simply be more general.

We also work with third parties to support delivery of our project management applications and services. Your personal information may be provided to us by those third parties.

We also may collect personal information from online social networks if you take part in a forum, for example, on LinkedIn. We may collect personal information when you click “Share This” or “Like” buttons or otherwise use social media buttons or plug-ins.

We Collect Personal Information Using Automated Technologies

Sometimes personal information is collected by automated technologies and shared with us when Website visitors navigate through our products and services online. We may track your browsing actions and log your IP address. We track product preferences and content downloads, to make future visits to our Website more efficient.

Other automated collection technologies – such as cookies, beacons, tags, and scripts – are used by us to analyze trends, administer the Website, and track users’ movements around the Website. We, and our third-party partners, may also use these technologies to gather demographic information about our user base as individuals and in the aggregate. You may opt out of us sharing your information with our advertising partners by not accepting our cookies on your internet browser. Keep in mind that declining certain cookies may decrease the functionality of the Website or disable some features. Read more about our use of cookies associated with the applicable components of our Websites on our Cookie Policy accessible on this Website.

We Will Not Knowingly Collect Information From Anyone Younger Than 16 Years

Our Website and services associated with our Website are not intended for use by anyone younger than 16 years old, and we do not knowingly collect personal information from anyone younger than that. If we become aware that personal information of anyone younger than 16 has been provided to us, for any purpose, we will delete the information from our files.

Our Legal Basis For Collection

Certain data protection laws require that we have a legal basis for collecting your personal information. The legal basis we rely upon may be different in each circumstance or we may have one or more legal basis for the collection. When accessing our Website, for example, we collect personal information from you where 1) we have your consent, 2) where you provide your personal information or 3) where we have a legitimate interest to process your information and that legitimate interest is not overridden by your data protection interests or fundamental rights and freedoms. In some cases, we may have a legal obligation to process your personal information, or to process your personal information to exercise, establish or defend legal claims.

Do-Not-Track Requests

Some browsers offer a “Do Not Track” privacy preference. Generally, when a user turns on the Do Not Track Signal, their browser sends a message to websites requesting that the user not be tracked. For California residents, please refer to the Company California Consumer Privacy Statement accessible on this Website for information on using the Global Privacy Control signal.

How We Use Personal Information

As users navigate through the Website, their movements may be tracked and analyzed. We use the personal information we obtain:

• To provide our products and services, including our Website.
• To market our products and services.
• To respond to requests.
• To personalize your experience with the Website.
• To provide access to and maintain the security and integrity of the Website and services, which include personal information associated with logs generated from our Applications.
• To provide updates regarding the Website and marketing information, such as special promotions or surveys, etc.
• To perform analytics (including market and consumer research, trend analysis, financial analysis, and anonymization of personal information).
• Operate, evaluate, develop, manage, and improve our business (including operating, administering, analyzing, and improving our products and services; developing new products and services; managing and evaluating the effectiveness of our communications; performing accounting, auditing, billing reconciliation, and collection activities, and other internal functions).
• To manage professional relationships with our business customers and partners.
• To comply with legal and regulatory requirements applicable to our business and internal policies for maintaining records.
• To protect all parties in the event of disputes.
• To comply with court orders and legal processes, and to enforce our Terms of Use and this Privacy Policy.
• For any other legal, business, or marketing purposes that comply with the practices described in this Policy.

 

When We Share Personal Information

We may share your personal information amongst our affiliates and related entities for the purposes described in this Privacy Policy. We also may share your personal information with third-party service providers that provide services on our behalf, such as email delivery, data hosting, analytics, payment processing and content streaming. We do not authorize such service providers to retain, use or disclose the information except as necessary to perform the services they provide to us or comply with legal requirements. In addition, we may share your personal information with other third parties, such as our advertising partners that help us with our marketing efforts, including sending and analyzing our marketing efforts by measuring whether recipients have opened an email and clicked on any content within it. Our service providers and advertising partners may collect browsing data that includes IP addresses, referring pages, and users’ movements as they navigate the Website.

We also may disclose personal information about you (1) if we are required to do so by law or legal process (such as a court order or subpoena); (2) to establish, exercise or defend our legal rights; (3) when we believe disclosure is necessary or appropriate to prevent physical or other harm or financial loss; (4) in connection with an investigation of suspected or actual illegal activity; (5) when we believe disclosure is reasonably necessary to protect against fraud, or to protect our property or other rights or those of other individuals, third parties, or the public at large; or (6) otherwise with your consent.

We reserve the right to transfer any personal information we have about you in the event of a potential or actual sale or transfer of all or a portion of our business or assets (including in the event of a merger, acquisition, joint venture, reorganization, divestiture, dissolution or liquidation).

How We Secure Personal Information

We have implemented and maintain administrative, physical, and technology-based security measures to protect against loss, misuse, unauthorized access or disclosure, destruction and alteration of personal information. Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.

Data Retention

Where Rosewood collects your personal information for its own independent business purpose, such as through our Websites, we will retain your information in accordance with our data retention practices and in accordance with applicable law. To the extent required by applicable law, we will retain your personal information for the time necessary to serve the purpose for which it was originally collected or you subsequently authorized.

Data Storage and International Transfers

Your personal information may be transferred to, processed, and maintained in places other than where you live. We have taken appropriate safeguards to require that the personal information we process will remain protected in accordance with this Policy when transferred internationally, if at all, including when processed internationally by third-party service providers and partners.

Opting Out of Promotional Emails

If you do not wish to receive promotional e-mails from us, you may follow the unsubscribe process at the bottom of the promotional e-mail. Please keep in mind that you still may receive transactional e-mails from us or that it may be necessary for us to make the Website available to you or respond to your inquiries and requests.

California

If you are a California resident, for more information about your privacy rights, please see the California Consumer Privacy Statement available on this Website.

Other Online Services and Third-Party Features.

For your convenience and information, our Website may contain content or applications, including advertisements, on the Website are served by third-parties, including advertisers, ad networks and servers, content providers, and application providers. These online services and third-party features may operate independently of Rosewood. The privacy practices of these third parties, including details on the information they may collect about you, is subject to their own privacy policies or notices, which we strongly suggest you review.

In addition, if you make a post on a third-party social media site, such as LinkedIn, or by identifying us in your social media feed by tagging us using a hashtag (#) or “at” (@), your personal information may be publicly available and is subject to the privacy policies of those third-party social media sites.
We are not responsible for the content of any online services that are not affiliated with Rosewood, any use of those services, or the privacy practices of those services. We recommend you review the privacy policies or notices of any third-party sites you visit to understand their data collection and practices.

Updates

We reserve the right to amend this Policy at any time, for any reason, without additional notice to you, other than through posting the updated Privacy Policy on our Website. We invite you to return to this page to ensure you are informed of any updates we make about how we collect, use, and protect customer information. You can see when this Privacy Policy was last updated by checking the “last updated” date displayed at the beginning of this Policy.

Contact Us

If you have questions or complaints about the way we handle personal information, please contact us via the below contact details. Alternatively, and at your choice, if you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact our U.S.-based third party dispute resolution provider (free of charge) at https://feedback-form.truste.com/watchdog/request.

 

The Rosewood Family of Companies
Attention: Data Protection Officer
130 Penmarc Drive
Raleigh, NC 27603
info@rosewoodcompanies.com